Frequently Asked Questions
Here you will find answers to the most frequently asked questions. If you need further information, please feel free to contact us via chat or email! We look forward to your inquiry!
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How quickly will I receive my order?
We ship from Monday to Thursday. This ensures that the plants sent do not spend the weekend in a box.
Where did the plants grow?
All our plants are grown in Nettetal, Germany.
What happens if the plants do not meet my expectations?
Just contact us, we will find a solution!
Is it possible to visit Nettetal directly?
Unfortunately we cannot offer this at the moment, but we are working on an open day.
What happens after I place my order?
You will receive an order confirmation from us. At the same time, we will receive your order and will send the plants from our greenhouse to your home as quickly as possible.
Our concepts
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Cocoon Orchids
Cocoon Orchids makes the rich orchid family accessible to everyone and opens...
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ferns & green plants
Tropical green plants have always been adorning our homes. They are timelessly...
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butterfly orchids
The most well-known orchid species is the Phalaenopsis, also known as the...